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Privacy Policy

Last updated · 2026

We have created this Privacy Policy to help you understand the information we collect about you, how we use it, how we store and protect it, how we share it, your privacy rights, and other related information.

Media Console and its affiliates take your privacy seriously. This policy covers our website and related communications. Our website contains links to third-party services — we recommend reviewing their privacy policies before engaging with them.

By engaging with our website, you accept and consent to the practices described in this policy. We may revise this document from time to time; continued use of the site indicates acceptance of any changes.

1. Data we may collect about you

  • Personal data — names, email addresses, contact numbers, billing addresses, usernames, and similar identifiers we could reasonably use to identify you.
  • Non-personal data — demographic information, statistics, or aggregated information that doesn't identify individuals.
  • Web browser information — IP addresses, login credentials, browser specifications, time zone settings, and operating system details.
  • Device data — mobile identifiers, device types, operating systems, mobile carriers, and location data obtained from partners and customers.
  • Interest-based information — inferred characteristics derived through our technology, partners, or customers.
  • Website interaction details — URLs, clickstreams, viewed pages, response times, visit duration, and related engagement metrics.

When we combine non-personal data with personal data that identifies you, we treat the combination as personal data.

2. How we collect data about you

We collect data directly (forms, phone, email, account creation, demo requests, surveys), automatically (cookies, server logs, and similar technologies as you browse), and from third parties or public sources (partners, payment processors, analytics providers, and data aggregators).

Cookies and automatic data collection. Our website uses cookies — small files placed on your device's browser — or similar technologies to distinguish you from other visitors, deliver personalised services, improve the website, and display relevant advertising. You can reject cookies through your browser settings, though this may restrict site functionality. We also use web beacons to count visitors and compile statistics.

Third-party tracking. Some content on our site comes from third-party providers who set their own cookies and tracking technologies. Media Console doesn't control third-party tracking practices — please contact those providers directly with questions about targeted content.

3. How we use your personal data

We use personal data to provide our products and services, communicate with you, deliver advertising and marketing, and conduct other business operations, including to:

  • Present the website and provide the information, products, and support you request
  • Meet contractual obligations, including billing and legal compliance
  • Notify you of changes to our website, products, or services
  • Improve our website, products, services, and customer relationships
  • Measure advertising effectiveness and deliver relevant advertising
  • Make product or service recommendations

We may use non-personal data — aggregated or anonymised — for any business purpose.

4. Disclosure of your personal data

We may share personal data with company affiliates; business partners, suppliers, and service providers (contractually bound to confidentiality); advertisers and advertising networks (in aggregate, not individually identifiable); credit reference agencies where required; and any party with your consent. We may also disclose data in connection with a business sale, merger, or restructuring, or where required by law, court order, or regulatory request.

5. Your choices

You can opt out of marketing communications by unchecking the relevant box on our forms, following the unsubscribe link in our emails, or emailing info@media-console.com. You can also configure your browser to reject cookies or alert you when a site sets one — disabling cookies may limit site functionality.

6. Your privacy rights

You can access, review, or update your personal data through your account profile, our web forms, or by emailing us directly.

EEA residents whose data was submitted by or on behalf of a Media Console customer or partner should contact that customer or partner directly to exercise their data protection rights.

California residents have rights under the CCPA to request a copy of, or deletion of, personal information we've collected, up to twice every 12 months at no charge, by submitting a request online or via email.

7. International data transfers

We may process, store, and transfer personal data outside your home country, under privacy laws that may differ from your own. By engaging with our website, you consent to this transfer and processing. Transfers within the EU/EEA to non-EU/EEA countries are covered by the EU Standard Contractual Clauses.

8. Data security and retention

We implement physical, electronic, and administrative safeguards, based on ISO 27001 industry standards, to protect your personal data from loss, misuse, and unauthorised access. We retain your information for as long as needed to provide our services and to comply with applicable legal, tax, or accounting obligations.

9. Children's privacy

We do not direct our website to minors and do not knowingly collect personal data from children under 16. If we learn we've mistakenly collected such data, we will delete it.

10. Changes to this policy

We may amend this policy at our discretion; changes take effect immediately upon posting. Material changes will be communicated via email or a notice on our website.

11. Contact us

Questions or requests regarding this policy can be sent to info@media-console.com, or by post to: 203 Soi Jomsomboon, Rama IV Rd., Maha Phruettharam, Bang Rak, Bangkok 10500, Thailand.

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